Service Centres
Find SS authorised service support. Raise a request and an engineer from the nearest authorised centre is assigned to you.
SS Service Centres
SS service is delivered through authorised service centres and field engineers. Rather than sending you to hunt for the right counter, we assign an engineer from the nearest authorised centre when you raise a request — which is also what keeps the warranty record attached to your invoice.
Raise a service request
Call +91 92431 26662 or email service@samnovaelectronics.com, Monday to Saturday, 9:30 am to 6:30 pm. Please have the model name, the serial number and your invoice or order number ready.
What happens next
- You are given a service request number on the call or by email.
- The request is routed to the authorised service centre covering your pincode.
- An engineer contacts you to agree a visit slot, normally within 48 working hours.
- In-warranty work is carried out at no charge. Out-of-warranty work is quoted to you before anything is done.
Authorised dealers
Our dealers across India stock the range and can help with a demonstration before you buy. Use the store locator to find one near you.
If there is no listed centre near you, call +91 92431 26662 — we will arrange support through the nearest available engineer.